Title:  Assistant Executive (Claims Assessor) (DSC/ET/11595)

Job ID:  11595
Location: 

Defence Technology Towers, SG

Description: 

Assistant Executive (Claims Assessor) 

 

Job Summary 

 

 

To verify and process financial claims in accordance with stipulated policies and guidelines such that claimants are compensated fairly, consistently and according to established service standards. 

 

 

Key Accountabilities / Responsibilities 

 

 

 
Verify financial claims and where necessary determine the documents that will be required for the assessment of the claims. 
 
Exercise prudence in the processing and approving of claims. 

 

Discuss and escalate complex cases for review and decision. 

 

Handle customer requests within established service standards to deliver a positive customer experience. 

 

 

Job Specifications 

 

 

EDUCATION 

 

Minimum GCE ‘A’ Level / Diploma Holders preferred 

 

 

EXPERIENCE 

 

At least 1 year of working experience. 

Relevant experience in claims processing and/or customer service is an advantage. 

 

 

SKILLS  

 

Meticulous, people-oriented and with good interpersonal and communication skills.