Title:  Executive

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Mission Software & Services

Our Mission Software & Services business provides leading-edge mission critical command, control, and communications (C3) systems with secured IT infrastructure and managed services. We support our client’s innovation journey through design thinking, analytics, and AI-enabled decision support with our full suite of cloud computing solutions. We provide intelligent, actionable insights and sustainable solutions to our valued partners in diverse industries including defence, government, and commercial sectors.

Together, We Can Make A Significant Impact

You will be a key partner to our clients to assist with the submission and verification of transport claims. This role ensures timely and accurate processing of claims, providing support to personnel who encounter issues or delays in their claim submissions.

Be Part of Our Success

• Assist service personnel with transport claim submissions, especially if they face issues or exceed the re-submission grace period.
• Manage the submission of transport claims, including collecting and verifying supporting documents.
• Perform verification checks on claims within the service level agreement (SLA), ensuring all necessary details are accurate and in accordance with the Authority’s policy.
• Liaise with service personnel via phone and email to clarify claim submissions.
• Notify users of rejected claims and provide reasons for rejection.
• Track and update all cases in the master tracking list.

Qualities We Value

• Diploma and above
• Competent in Microsoft Excel
• Attention to detail
• Ability to track and manage caseload
• Strong communication skills
• Problem-solving abilities
• Willingness to go the extra mile
• Team Player

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.