Title:  Assistant Principal Engineer, IT

The Assistant Principal Engineer will lead the strategy, optimization, and management of ST Engineering’s Microsoft 365 (M365) ecosystem .This role is critical in managing a large-scale, globally distributed user base, ensuring seamless operations to enhance productivity and collaboration across the organization. 

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Key Responsibilities: 

M365 Administration and Management:

- Oversee and optimize the full lifecycle of the Microsoft 365 environment, including Exchange Online, SharePoint Online, Teams, OneDrive, and other services. 

- Develop and refine the M365 architecture to align with organizational goals and support a geographically diverse workforce. 

- Ensure compliance with data governance policies, retention strategies, and regulatory requirements. 

- Manage identity and access control using Entra ID (formerly Azure AD), implementing MFA, conditional access policies, and role-based access control. 

- Drive organizational adoption of M365 features through training, best practices, and continuous improvement initiatives. 

- Stay informed of emerging features and technologies in M365. 

User and Service Management:

- Manage M365 operations for a large-scale user base.

- Resolve complex escalations related to M365 platform.. 

- Collaborate with support teams to deliver consistent performance and user satisfaction. 

Key Skills and Qualifications:

At least 5 years or more experience in leading and managing M365. Experience with Google Workspace will be an added advantage.

Technical:

  - Proven experience managing enterprise-scale M365 environments. 

  - Experience with Google Workspace administration and integrations.  . 

  - Advanced PowerShell scripting skills for automation and reporting. 

  - Experience administering and troubleshooting on-premises Exchange environment.

Communication:

  - Strong project management, analytical, and problem-solving skills. 

  - Effective communication with technical and non-technical stakeholders. 

Certifications (Preferred):

  - Microsoft Certified: Enterprise Administrator Expert 

  - Google Cloud Professional Collaboration Engineer (Advantage)

  - ITIL Foundation or other IT service management certifications