Title: Desktop Engineer
Digital Hub, SG
ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.
Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.
About our Line of Business – eServ
Join us at eServ, where reliability, excellence, and ethical business practices converge to redefine Business Process Outsourcing (BPO) services. As one of Singapore's premier home-grown BPO providers, we pride ourselves on our proven track record of financial strength, reliability, and ethical conduct. We don't just offer typical BPO solutions; we are your strategic partner, committed to delivering exceptional value and bridging the gaps that hinder business growth. Our wide range of services spans finance, payroll, HR, customer care, training and development, and advisory services, all designed to address the intricate challenges that businesses encounter in today's dynamic landscape. Partner with us and experience a seamless journey towards operational excellence and sustainable growth.
Together, We Can Make A Significant Impact
We are seeking a proactive and service-oriented Desktop Engineer to join our IT support team. The ideal candidate will provide on-site helpdesk support, troubleshoot technical issues, and coordinate with vendors, contractors, and clients to ensure smooth IT operations. This role requires a strong foundation in IT support, basic networking knowledge, and a willingness to learn and work independently.
Be Part of Our Success
- Provide on-site helpdesk support for end-users, including troubleshooting network, hardware, software, and peripheral issues.
- Liaise with vendors, contractors, and clients to resolve IT-related issues and support project implementation.
- Install, configure, and maintain desktop and laptop systems, printers, and other IT equipment.
- Maintain accurate documentation of issues, resolutions, and system changes/upgrade
- Assist in IT projects such as system upgrades, office relocations, and new deployments.
- Ensure compliance with IT policies and procedures.
- Conduct Standard Client system setup, patching, configuration and troubleshooting
- Perform Active Directory domain and GPO system administration
- Perform IT Assets management, IT procurement administration, and maintenance contract management.
- Conduct end user training / briefing
Qualities We Value
- Minimum 1–2 years of relevant experience in desktop support or IT helpdesk roles.
- Basic networking knowledge (e.g., IP addressing, DNS, DHCP, LAN/WAN troubleshooting).
Our Commitment That Goes Beyond the Norm
- An environment where you will be working on cutting-edge technologies and architectures.
- Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
- Meaningful work and projects that make a difference in people’s lives.
- A fun, passionate and collaborative workplace.
- Competitive remuneration and comprehensive benefits.
