Title:  Senior Engineer, Cloud

Responsibilities

• Maintain and support SPTel’s Private Cloud and Edge Cloud Platform and Service.
• Maintain SPTEL Cloud Network Infra including Layer 2 and Layer 3 Device (Nokia WBX).
• Deploy, install, provision, troubleshoot, and report for all RedHat OpenStack/Openshift, Nokia CBIS/NCS, VMware infrastructure and related Cloud services.
• Develop and test Open Virtualization Tools, CI/CD Tools and DevOps capabilities.
• Develop and implement maintenance plans and activities for Cloud infrastructure including application of fixes, security patches and upgrades, capacity increases and other Cloud related maintenance.
• Provide advanced technical and engineering support to both internal groups and customers.
• Assist cross functional teams in troubleshooting and problem identification.
• Evaluate and analyze systems, performance, issues and metrics to provide recommendations for service improvements; diagnose, solve and provide root cause analysis for application, hardware, network, and operating system issues.
• Support project quality assurance activities: and adhere to proper escalation and change control procedures.
• Assist in any other duties as assigned from time to time, where applicable.
• Respond to and troubleshoot issues related to cloud infrastructure and applications.
• Implement and maintain disaster recovery plans and backup strategies.
• Maintain comprehensive documentation for the cloud infrastructure, configurations, and procedures.
• Onsite Related Tasks for Private Cloud and Layer 2 and Layer 3 device.
• Automate daily operation activities such as fetching the logs, fetching the health check report etc.
• Level 2 ticket Handling with Vendors and Internal NOC team.
• Knowledge of monitoring platforms like Grafana and Prometheus. 

Role Requirements:

• Degree in IT, Computer Science or relevant field preferred with 3 – 5 Years of experience in Red Hat OpenStack/ Openshift, Kubernetes, Nokia CBIS, CommVault, Nokia CNS.
• Knowledge of all NFV/ infrastructure technologies (compute, storage, networking, physical infrastructure, software, commercial off the shelf (COTS) and open-source packages and solutions, virtual and cloud including IaaS, PaaS and SaaS); infrastructure management tools and monitoring tools; solution sizing for hardware/software platforms; industry standard security requirements and designs.
• Ability to support and write technical documentation; evaluate and test emerging technologies.
• Individuals must know how to put in a system, operationalize it, minimal downtime, bring engineering perspective/thought leadership.
• Forward thinking on tech, keeping current with best practices and industry trends.
• Good understanding of Public Cloud, Hybrid Cloud configuration, diversity across platforms.
• Strong network understanding can write fire wall rules, source destination, port, understanding a 3-tier network and Network related configuration.
• RedHat Openstack/Openshift Certificate and AWS and Azure Certificate.