Title:  Engineer, Smart Security & Automation

Job ID:  10093

ST Electronics Hub, SG


Service Engineer


The person will responsible for the maintenance of security / IT systems of customer sites.

He will requires ensuring the operational and functional of the system under our scope. Working closely with STEE customer, Contractors, Vendors and establish well working relationship.


  • Diploma in Engineering discipline preferably, in Electrical / IT industry, those with other engineering experiences are also welcome
  • At least 2 years of working experience in Maintenance industry, preferably in Physical Security System market. Those with project execution experience will be added advantage.
  • Knowledge in Security /Server System / Network equipment an added advantage.
  • Able to be on standby or on shift/rotation to attend on-site 24 hours emergency service.
  • Possess good analytical skills and ability to communicate with customers at all level.
  • The ability to work quickly and under pressure. Good problem-solving skills needed.


Key Responsibilities

Provide Corrective Maintenance works/activities through the following (but not limited to):   

  • Responsible for the deployed system functionalities and ensure in working condition at all times.
  • Perform Routine and Corrective Maintenance, software enhancement, bug fixes, testing and commissioning to meet contractual requirements.
  • Working as a team to support operations, ensure optimum uptime and achieve business KPI.
  • Collate reports and checklist of PM works for billing purpose and CM works report for filing.
  • Prepare/updates service checklist.
  • Monitor of spare parts availability to support and meet downtime of system. Monitor of EOL/EOS of equipment installed
  • Co-ordinate with sub-contractors and customer on site matters, work schedule and quality of work.
  • Support Contract administration works (Ordering, billing milestone, O&M submission, Operation Manual submission, maintenance checklist and asset list)
  • Assist A&A work/ VO work for sites during maintenance cycle
  • Perform other job responsibilities as and when assigned.