Title:  Cyber Security Infra Engineer

Job ID:  19048
Location: 

ST Engineering Jurong East Bui, SG

Description: 

Job Responsibilities:

 

  • Maintain and support cyber, system and network equipment including routers, load balancers, switches, servers (OS), etc
  • Analyse problems, perform troubleshooting, and track problems through resolution
  • Monitor activities, such as device status and bandwidth usage
  • When necessary, escalate problems to the appropriate stakeholders / principals / vendors
  • Schedule and run periodic maintenance for IT infrastructure at the data centre
  • Plan and manage change and or service request or maintenance activities as assigned by team lead according to the SLA, including firmware patches
  • Ensure zero service level breaches and achieve 100% compliance with policy and procedure
  • Manage Call ticket assigned by service desk according to the SLA
  • Managing subcontractors involved with any installation
  • Work with other team for maintenance and troubleshooting
  • Provide reports and status for monthly SLA reports and other operations requirements

 


Job Requirements:

  • Candidate must have experience in an operations/customer service environment - experience in the IT industry is an advantage
  • Good knowledge in System, Network and Network Security
  • Excellent troubleshooting and problem-solving skill
  • Basic knowledge of virtualisation and system is preferred
  • Possess a deep understanding of TCP/IP, DNS, DHCP, routing, switching, firewalls and other network equipment is essential
  • Familiarity with network monitoring tools (e.g., Wireshark, SolarWinds, etc.).
  • Relevant work experience (1 to 3 years) in IT security
  • Soft skills – Problem Solving, Communication and Teamwork Skills
  • Certification in Information Technology Security field has an advantage
  • Willing to be on 24x7 standby

 

 

Work location: Jurong East