Title:  Cybersecurity Engineer

Responsibilities:

• Provide maintenance and support for Customers' Enterprise Cybersecurity Services
• Perform daily health check of cybersecurity applications and appliances
• Develop test cases and conduct proof of concept tests on new software and hardware prior to patching
• Work closely with Project Manager / Service Delivery Manager to fulfil project deliverables and operational request
• Establish TAC cases with the principal vendor for complex problem until its resolved

Requirements:

• Required to have minimum 3 – 5 years of hands-on network / cybersecurity technical support experience
• Experience working with any of the following: Fortinet Firewalls, Check Point Firewalls, Palo Alto Firewalls, RSA SecurID, Trellix ePO, Rapid 7, Waterfall
• CCNA certified is a must
• Preferably with CCNP/CCIE, Fortinet / Checkpoint / Palo Alto certification,
• Experience with Security networking in implementation, maintenance support and patching
• Fast-paced environment
• Proven analytical and problem-solving abilities
• Highly self-motivated and directed, with keen attention to detail
• Experience working in a team-oriented, collaborative environment
• Good communication and writing skills 
• Strong customer service orientation
• Able to work independently
• Able to work in 24 x 7 standby duties

Work location: Jurong East