Title:  Presales Manager

Responsibilities

Identify, design and architect the technical solutions for customers in support of the sales team, which include (but not limited to):

1. Collaborate closely with Sales team to identify potential customers and drive such opportunities from customer’s request, problem statement, initial requirements towards successful deal closing.
2. Work closely with the customer, sales team, product vendors and service partners to prepare proposals/presentations/statement of work (SOWs) and respond to RFIs/RFPs by articulating STE value proposition against the customer defined requirements and propose winning solutions.
3. Perform, lead and support demonstrations and proof of concept (POC) to customers that showcase STE unique value proposition and the proposed solution’s technical feasibility.
4. Act as a trusted advisor to Sales team and customers to deliver a successful business value proposition and achieve high level of customer satisfaction; Engage our clients throughout the sales lifecycle – starting from capturing the client technical and business requirements, select suitable technology stacks, recommend technical solution, scope the required project resources, scope effort estimation.
5. Articulate alternatives in terms of cost, benefit, and risk where multiple options are required to meet customer’s requirements.
6. Perform other job responsibilities as and when assigned.

Requirements

1. At least 6 years of related presales working experience in system or infra or cybersecurity projects. Candidates with lesser years of experience may be considered for junior positions.
2. Self-motivated with a positive “can-do” attitude, creative and strong persuasive personalities.
3. Strong understanding and good knowledge in IT system infrastructure solutions.
4. Preferably to have project experience in multiple system technologies including server, storage, virtualization infrastructure, backup solutions, data security etc.
5. Prefer to have project experience in support multiple products and solutions such as Dell, HPE, Microsoft, Red Hat, VMWare, Nutanix, HDS, Cohesity, Veritas, Veeam etc.
6. Certification in any of the above products will be an advantage.
7. Prefer to have project experience solutioning for government, education and healthcare companies. Similar role or experience in SI environment also preferred.
8. Proven analytical and problem-solving abilities.

Work location: Jurong East