Assistant Principal Engineer, IT Support

Responsibilities:

• Installing and configuring computer hardware, software, systems, networks, printers, and scanners
• Monitoring and maintaining computer systems and networks
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults
• Responding in a timely manner to service issues and requests
• Providing technical support across the company (this may be in person or over the phone)
• Setting up accounts for new users
• IT assets management and other adhoc duties as assigned

 Requirements:

• Diploma/Degree in Computer Science or its equivalent
• Min 2 years of IT related experience 
• Excellent diagnostic and problem solving skills
• Excellent communication ability
• In depth understanding of diverse computer systems and networks such as server virtualisation, network, security, backup, software and hardware
• Knowledge of internet security and data privacy principles
• Keen to learn, explore, disciplined and responsible. Able to think 'out-of-the-box' and have an aptitude for innovation and problem solving