Title:  IT Application Engineer

Job ID:  10182

Land - 249 Jalan Boon Lay, SG


Job Req ID: 10182 

This position reports to the Manager for IT Application Administration & Support.



  • The IT Application Engineer shall undertake the role of Application Administrator (AA) and manage the Product Lifecycle Management (PLM) & Computer Aided design (CAD) Application Servers & Services.
  • Set up User accounts and workstations, Ensure project data security through access controls.
  • Manage, coordinate, and implement software upgrades, patches, hot fixes.
  • Proactively monitor application performance.
  • Maintain up-to-date inventory and configuration documentation for PLM Application and Customised Programs.
  • Maintain and enhance existing automation scripts to improve business processes.
  • Provide IT support to the end users, investigate all reported problems/errors & initiate amendments & testing so that the PLM system can operate correctly & efficiently.
  • Maintain proper documentation according to organizational policies and practices.
  • Perform necessary reviews in accordance to compliance policies or practices. (e.g. account reviews, log reviews etc).
  • Support audit and compliance activities.
  • Demonstrating PLM & CAD system new Capabilities or enhancements to end users  before implementation.
  • Coordinate / Perform Level 1,2 and 3 support and helpdesk service requests.
  • Plan, Coordinate & Conduct applications training for End Users.
  • Participate in Continuous Improvement initiatives



  • Minimum a Degree / Diploma in Computer Science or Information System.
  • Trained in Unigraphics (NX),  Creo Parametric (Pro-E)  & Teamcenter PLM Applications.
  • Certification in Microsoft Window Server (2012 above), Microsoft SQL (2016 above)  and Oracle (9i & above) Database Administration will be an advantage.
  • Knowledge of Java, UFUNC, GRIP, C & C++ Structure Programming languages.
  • Minimum 2 years Industry experienced with CAD/CAM, & PLM Application.
  • Applicants with knowledge and/ or experience of Unigraphic (NX) and Teamcenter would be an Advantage.
  • Strong troubleshooting skills and ability to identify, determine & resolve Design Workstation’s malfunctions and issues related to Applications.
  • Ability to write technical instruction and conduct training to users on the use of CAD Tools PLM applications.
  • Ability to self-learn, acquire new skills and support new CAD systems and PLM applications.
  • Adaptable to changes with a positive attitude.
  • Good interpersonal skills across inter departments.
  • Self-driven and team player.