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Product Professional Service Engineer

Date: 19-Jun-2022

Location: Singapore, SG

Company: ST Engineering Group

ST Engineering is a global technology, defence and engineering group with offices across Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence and public security segments.

 

Cyber business area An industry leader in cybersecurity with over two decades of experience, we deliver a holistic suite of trusted cybersecurity solutions to empower cyber resilience for government and ministries, critical infrastructures, and commercial enterprises. Backed by our indigenous capabilities and deep domain expertise, we offer robust cyber-secure products and services in cryptography, cybersecurity engineering, digital authentication, SCADA protection, audit and compliance. We specialise in the design and build of security operations centres for cybersecurity professionals and provide managed security services to strengthen the cybersecurity posture of our government and enterprise customers. Committed to building up competencies of cybersecurity professionals to support the growing demand, our Cybersecurity Academy has certified and trained more than 2000 cybersecurity professionals in more than 150 organisations. We continue to innovate through our Research Lab, Strategic Technology Centre, and Engineering Centres and develop future-ready cybersecurity solutions that position us at the forefront of the dynamic digital economy.

 

Find out more: https://www.stengg.com/cybersecurity

 

Product Professional Service Engineer

 

Responsibilities:

  • Participate in the product and project implementation and coordinate new installations, designs and migrations for security technology and solutions.
  • Understand customer’s requirements and transform to technical control & technical solution
  • Install, configure and upgrade Cyber Security Products
  • Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems on the customer's site
  • Liaise with vendors and internal team for resolution solutioning for problems encountered.
  • Monitor compliance to applicable codes, best practices, security standards and specifications for the delivery of security technology and solutions.
  • Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the ICT infrastructure.
  • Cooperate and communicate effectively with project manager and coordinate with other project participants to deliver functional solutions and provide assistance and technical support.
  • Create and maintain technical documentation for reference and reporting.
  • Create, oversee and test system integration and security requirements (e.g. system integration test plan, system security acceptance test plan).
  • Review findings from vulnerability assessment and penetration testing.
  • You need work closely with development team, project team and customers for issues and bug fixes.
  • You will learn system and cyber security knowledge with the team.

 

Requirements

  • Bachelor’s degree in Information system or computer science, entry level is welcome.
  • Basic knowledge of networking.
  • Prefer to have basic knowledge in Linux.
  • Soft skills – Problem Solving, Communication and Teamwork Skills
  • Singaporean Only