Job Description
Job Title:  Senior Executive, Training Admin & Operations (DSC/ET)
Req ID:  22218
Job Location Region:  North
Job Description: 

About ST Engineering

 

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

 

About our Line of Business – eServ

 

Join us at eServ, where reliability, excellence, and ethical business practices converge to redefine Business Process Outsourcing (BPO) services. As one of Singapore's premier home-grown BPO providers, we pride ourselves on our proven track record of financial strength, reliability, and ethical conduct. We don't just offer typical BPO solutions; we are your strategic partner, committed to delivering exceptional value and bridging the gaps that hinder business growth. Our wide range of services spans finance, payroll, HR, customer care, training and development, and advisory services, all designed to address the intricate challenges that businesses encounter in today's dynamic landscape. Partner with us and experience a seamless journey towards operational excellence and sustainable growth.

 

Together, We Can Make A Significant Impact

 

To deliver thorough administrative processing of student applications for academic and continuing education (CET) programs, ensuring eligibility verification and complete documentation. Maintain precise student records and guide learners on funding schemes (e.g., SkillsFuture credits, PSEA, Mendaki), ensuring all funding claims comply with regulations.

 

Be Part of Our Success

 

  • To consistently meet all Key Performance Indicators at the required standards.
  • Handling training administration tasks from pre- to post-program activities, including coordination with internal and external partners and providing logistical support.
  • Oversee course registration, payments, enrolment, attendance, funding status and assessment records through the relevant systems.
  • Track and monitor student funding status, ensuring all funding claims adhere to regulatory compliance.
  • Maintain regular coordination with customers to achieve project objectives. Other ad-hoc projects may be required

 

Qualities We Value

 

  • Diploma / Degree in any discipline.
  • Experience and knowledge in similar industry and the various training grants, such as PSEA, UTAP, SFC is preferred
  • Customer service oriented.
  • Excellent communication and collaboration skills
  • Ability to adapt to evolving technologies and industry best practices
  • Ability to drive change and improvement
  • Experience with applied AI or workflow automation is a major plus.
  • Proficiency in using generative AI tools to drive productivity is highly valued.

 

Our Commitment That Goes Beyond the Norm

  • An environment where you will be working on cutting-edge technologies and architectures.
  • Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
  • Meaningful work and projects that make a difference in people’s lives.
  • A fun, passionate and collaborative workplace.
  • Competitive remuneration and comprehensive benefits.