Job Description for Project Manager, AFC (Automatic Fare Collection) System

Job Summary

We are seeking an experienced Project Manager to lead the planning, implementation, and delivery of AFC (Automatic Fare Collection) system projects. The successful candidate will manage project schedules, budgets, stakeholders, vendors, and technical teams to ensure successful project execution. As the role involves close collaboration with Chinese-speaking clients, vendors, and project teams, proficiency in spoken and written Chinese is essential.

Key Responsibilities

• Lead end-to-end delivery of AFC system projects, including requirements gathering, design, implementation, testing, commissioning, and handover.
• Develop and maintain project plans, schedules, budgets, risk registers, and progress reports.
• Coordinate with internal stakeholders, clients, consultants, contractors, and technology vendors.
• Manage project scope, timelines, quality, and costs to ensure successful project outcomes.
• Monitor project risks and issues, and implement mitigation plans as required.
• Ensure compliance with project governance, industry standards, regulatory requirements, and safety procedures.
• Conduct project meetings, workshops, and status reviews with stakeholders.
• Oversee system integration, testing, user acceptance testing (UAT), and operational readiness activities.
• Manage contract administration, change requests, and vendor performance.
• Prepare and present project updates and reports to management and customers.

Requirements

Education & Experience

• Degree in Engineering, Information Technology, Computer Science, Project Management, or related discipline.
• Minimum 5 years of project management experience in transportation, rail, transit, smart ticketing, payment systems, or related technology projects.
• Experience in AFC systems, fare collection systems, smart card technologies, payment gateways, ticketing systems, or transport infrastructure projects is highly preferred.
• Proven track record in managing multi-disciplinary project teams and external vendors.

Technical Competencies

• Strong understanding of AFC architecture, ticketing systems, smart card technologies, EMV/contactless payments, and system integration.
• Experience managing software, hardware, network, and infrastructure deployment projects.
• Familiarity with project management methodologies such as PMBOK.
• Knowledge of testing, commissioning, and deployment processes.

Language Requirements

• Ability to speak, read, and write Chinese (Mandarin) fluently to conduct meetings, prepare reports, review technical documents, and communicate effectively with Chinese-speaking customers, vendors, and stakeholders.
• Proficiency in written and spoken English is required for internal communication, documentation and reporting.

Soft Skills

• Strong leadership, stakeholder management, and communication skills.
• Excellent problem-solving and decision-making abilities.
• Ability to work in a fast-paced and multi-stakeholder environment.
• Strong negotiation and vendor management skills.